Objectives:
To enable managers and co-workers to improve their conflict
solving skills.

Method:
Active participation in solving concrete, specific disagreements
and learning basic models for conflict resolution.

Program:
- How and why do conflicts arise?
- Contact and communication.
- Personal values and personal preferences.
- Tools for conflict resolution.
- Practice in resolving concrete conflicts.

Benefits:
Altered attitudes and a new and positive understanding of both
private conflicts and conflicts in the workplace.

Target group:
Appropriate for all groups of managers and co-workers.